Uber and Lyft frequently deny service to blind people with guide dogs. Help advocate for our civil rights by joining the National Federation of the Blind’s Rideshare Rally in San Francisco on October 15, 10 am to 3 pm, outside the Uber and Lyft headquarters. More info.
You can also share your experiences with rideshare service denials by posting written, audio, or video stories using #RightToRide.
Descriptive Transcript
Haben and her Seeing Eye dog Mylo stand by a parking lot, and behind them is a large building with a sign that reads City Museum. There’s a medieval-style tower, large climbing structures, and a school bus with its front wheels hanging off the edge of the museum’s roof.
Haben: I’m blind with a guide dog and waiting for an Uber. This is going to be the third one. The first two canceled.
And that’s actually super normal. Wherever I travel—right now we’re in Saint Louis, Missouri—my home is in California, and this happens all the time. We’re regularly canceled on because we’re disabled and have an assistance animal. So the community of people with guide dogs are protesting, and there’s going to be a gathering in San Francisco on October 15th outside Uber headquarters. If you can, please join us, or you can share your stories using the hashtag Right To Ride. #RightToRide.
This shouldn’t be normal. We shouldn’t have to get used to drivers canceling as soon as they realize we’re blind or have another disability and an assistance dog. My dog helps me navigate the world, increasing my access to visual information and audio information. So join the movement. October 15th. #RightToRide.